Bookings & cancellations
Check in
Anytime after 2pm.
Late check ins to be arranged prior
Check out
Anytime before 10am
on day of departure
Office hours
8am to 6pm | 7 days
Closed Christmas Day
Bookings
Bookings can be made directly with us. Phone, email or use our Booking Enquiry Form.
Seasons
High Season – Christmas, Easter, long weekends, school holidays, public holidays and festivals/special events.
Deposit & Payments
A deposit equivalent to the first nights accommodation is required at the time of booking.
Changes & Cancellations
In the event of a cancellation during standard periods, refunds will only be given if notice is given at least seven days before arrival.
During High & Mid season, if a cancellation occurs less than 30 days before the stay, deposits will be forfeited.
A fee of $20 will be applied to all cancellations. No refunds will be given for early departures.
75% of Holding Fee refunded with over 30 days notice; no refund with less than 30 days notice.
All cancellations need to be in writing.
No refunds given for High period bookings.
If you change the dates booked, we reserve the right to cancel your booking.